Our Complete RCM Process
Comprehensive Medical Billing & RCM Services
Managing medical billing in-house can be overwhelming and time-consuming. At Cureconnect, we simplify this process with an expert team, efficient systems, and a proven approach that maximizes reimbursements and minimizes errors.
Our Medical Billing Workflow Includes:
Patient Registration & Insurance Verification
The revenue cycle begins with accurate patient registration and insurance verification. At Cureconnect, we collect and verify demographic and insurance data before services are rendered. This prevents eligibility-related denials, reduces claim rework, and ensures that patients understand their coverage upfront. By validating benefits and coverage limitations in real-time, we eliminate common billing errors and speed up claim approvals.
Medical Coding
Precise coding is crucial for proper reimbursement. Our certified coding specialists at Cureconnect assign accurate ICD-10, CPT, and HCPCS codes based on thorough documentation review. We ensure each service is coded to the highest level of specificity, which improves reimbursement rates and reduces the risk of audit or denial. Our coding team is trained in multiple specialties and stays current on evolving payer guidelines.
Charge Entry
Once coding is complete, charges are entered into the billing system with precision. Cureconnect ensures that all service data, modifiers, and units are correctly entered, aligned with documentation and coding. This step is vital for maintaining claim accuracy and preventing underpayments. Our charge entry process includes dual checks to catch discrepancies early, minimizing delays in the billing cycle.
Claim Submission
Timely and clean claim submission is key to fast reimbursements. Cureconnect submits claims electronically to all major insurance carriers, reducing processing time and minimizing errors. Each claim undergoes automated and manual validation checks before submission. Our proactive claim scrubbing process ensures a high first-pass acceptance rate, setting us apart from companies that rely solely on software automation.
Payment Posting
After payers process claims, our team posts payments and reconciles them against the Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs). Cureconnect ensures accurate allocation of payments, adjustments, and write-offs to maintain clean financial reporting. Prompt payment posting gives your practice real-time visibility into collections and reveals underpayments that may require follow-up.
Denial Management & Appeals
Denied or underpaid claims are common challenges in medical billing. Cureconnect aggressively manages denials by identifying root causes, correcting issues, and filing timely appeals with complete supporting documentation. Our denial management system is proactive—we don't just correct mistakes, we prevent them from recurring. This boosts recovery rates and ensures maximum reimbursement for every service rendered.
Accounts Receivable (AR) Follow-Up
Outstanding AR is a sign of revenue leakage. Cureconnect actively monitors your AR aging reports and follows up on unpaid or delayed claims. Our dedicated AR specialists work payer-by-payer to reduce your days in AR and improve overall cash flow. We prioritize high-dollar claims and aged accounts, ensuring nothing slips through the cracks—unlike firms that rely on passive tracking.
Patient Billing & Support
Clear, consistent communication with patients about their balances is vital. Cureconnect generates and mails easy-to-read patient statements, offers online payment options, and provides live support for billing inquiries. We help patients understand their bills, verify coverage, and resolve disputes—reducing patient frustration and increasing collections. Our human-first approach sets us apart in a landscape full of impersonal billing systems.
Reporting & Analytics
Data drives smarter decisions. Cureconnect provides detailed monthly and on-demand reports, including claim status, denial trends, collection rates, and payer performance. We offer actionable insights to optimize your billing process, identify bottlenecks, and improve financial performance. Our customized dashboards give providers and administrators complete transparency and control over their revenue cycle.